What files does my phone download or upload and why?

[FAQ] What files does my phone download or upload and why?

Below information is based on a SoundPoint IP 650 running UCS 4.1.0.

 

Different phones depending on their current software version may vary.

 

The Boot process may differ and several files may be downloaded or uploaded / created / appended during the boot process.

 

NOTE: 123456789012 is a made up MAC address for example only. The phone will attempt to download / upload / create / append a file named after its MAC address!

 

123456789012.cfg	File needs to be manually created, can be a copy of 000000000000.cfg
000000000000.cfg	Standard file that comes with the SIP / UCS Software compatible with the phone
2345-12600-001.sip.ld	Phone Software, either SIP or UCS based on the Phone Part Number as split download
123456789012-phone.cfg	File will be created by the phone if changes via the Phones GUI / WEB Interface have been made. Since > UCS 3.3.0 the Phone uploads this for GUI changes only
123456789012-web.cfg	File will be created by the phone if changes via the Phones Web Interface have been made.  This is a new feature introduced since > UCS 3.3.0
000000000000-license.cfg	A site License for features that require to purchase a license
123456789012-license.cfg	A individual License for features that require to purchase a license
123456789012-directory.xml	A individual Phone directory for any numbers stored on the phone
000000000000-directory.xml	A Site Phone directory only loaded on original bootup once
123456789012-app.log	The Phones Application log file
123456789012-boot.log	The Phones Booting up log file
Leaf.jpg	Background Picture for main Phone
LeafEM.jpg	Background Picture for extension module
Sailboat.jpg	Background Picture for main Phone
SailboatEM.jpg	Background Picture for extension module
Beach.jpg	Background Picture for main Phone
BeachEM.jpg	Background Picture for extension module
Palm.jpg	Background Picture for main Phone
PalmEM.jpg	Background Picture for extension module
Jellyfish.jpg	Background Picture for main Phone
JellyfishEM.jpg	Background Picture for extension module
Mountain.jpg	Background Picture for main Phone
MountainEM.jpg	Background Picture for extension module
123456789012-upload-config.cfg	Backup of Phone configuration changes made via provisioning files
123456789012-upload-phone.cfg	Backup of Phone configuration changes made via the phone GUI
123456789012-upload-web.cfg	Backup of Phone configuration changes made via the Phones Web Interface
123456789012-upload-all.cfg	Backup of Phone configuration changes made every source

 

Note: For individual phones the Provisioning Server should be set to allow the upload and to append the created files!!

 

 

Exceptions:

 

sip.cfg or sip_(Version of Sip).cfg	Only used prior to UCS 3.3.0 or with legacy phones
phone1.cfg or phone1_(Version of Sip).cfg	Only used prior to UCS 3.3.0 or with legacy phones
123456789012-calls.xml	The Calls list of the phone. Only for certain models !
<user>-directory.xml	The Directory for a phone if using User Login Feature
<user>-calls.xml	The Calls list of a Phone if using User Login Feature
<user>-web.cfg	Changes made via the Web Interface if using User Login Feature
<user>-phone.cfg	Changes made via the Phone GUI if using User Login Feature
sip.ld	Phone Software, either SIP or UCS based on the Phone Part Number as combined download. On a reboot of the Phone the Software will be downloaded partly and the header compared to check for a newer Version.
xxxx-xxxxx-xxx.sip.ld	Phone Software, either SIP or UCS based on the Phone Part Number as split download. On a reboot of the Phone the Software will be downloaded partly and the header compared to check for a newer Version.
xxxx-xxxxx-xxx.bootrom.ld	Phone BootROM based on the Phone Part Number as split download. On a reboot of the Phone the Software will be downloaded partly and the header compared to check for a newer Version.
bootrom.ld	Phone BootROM based on the Phone Part Number as combined download. On a reboot of the Phone the Software will be downloaded partly and the header compared to check for a newer Version.
xxxx-xxxxx-xxx.updater.ld	Split Phone Updater being used to upgrade the phone to UCS 4.0.0 a or later as split download
updater.ld	Combined Phone Updater being used to upgrade the phone to UCS 4.0.0 a or later as combined download

 

 

Combined	All individual compatible software packets for all supported phones in one large file
Split	Individual version of a compatible software for a single phone

 

\Config Subdirectory

 

Since UCS 3.3.0 or newer a subdirectory called Config is also included with the downloaded software.

 

This directory contains various template files. They can be utilized provisioning certain parameters to phones.

 

The files are:

 

• H323.cfg
• reg-advanced.cfg
• reg-basic.cfg
• region.cfg => optional, often used for non-North American settings
  
  
• sip-basic.cfg
• sip-interop.cfg
• site.cfg
• video.cfg => if using the VVX 1500, 500 and 600 for video calls
  
  
• video-integration.cfg => For deployments in which the SoundStation IP 7000 is deployed as an audio and control end point connected to a Polycom HDX device, you only need to configure a limited number of parameters
  
  
• device.cfg
• features.cfg
• applications.cfg => If implementing applications using the browser and XML Control/Status API

Above are not automatically downloaded and need to be specified within the CONFIG_FILES="" section of a 000000000000.cfg or <mac>.cfg